Last Updated: September 3, 2025
Effective Date: September 3, 2025
Table of Contents
- 1. Acceptance of Terms
- 2. Definitions
- 3. Eligibility
- 4. Account Registration
- 5. Our Services
- 6. Payment Terms
- 7. Refund Policy
- 8. User Conduct
- 9. Intellectual Property
- 10. User-Generated Content
- 11. Certificates and Credentials
- 12. Privacy and Data Protection
- 13. Disclaimers
- 14. Limitation of Liability
- 15. Indemnification
- 16. Termination
- 17. Force Majeure
- 18. Governing Law
- 19. Dispute Resolution
- 20. Changes to Terms
- 21. Contact Information
1. Acceptance of Terms
Welcome to Atlaswise Academy. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "Student," or "you") and Atlaswise Academy ("we," "us," "our," or "Company") regarding your use of our website at atlaswise.website and all associated services.
Important Notice
By accessing, browsing, or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our services.
These Terms apply to all users of our platform, including but not limited to students, instructors, visitors, and any other individuals who access or use our services.
2. Definitions
For the purpose of these Terms, the following definitions apply:
"Platform" means the Atlaswise Academy website, mobile applications, and all related services and features.
"Content" means all educational materials, courses, videos, texts, images, audio files, and other materials available on our Platform.
"Course" means any educational program, training module, or learning content offered through our Platform.
"Account" means the user profile created to access our services.
"Instructor" means individuals who create and deliver educational content on our Platform.
"Services" means all educational services, features, and functionalities provided by Atlaswise Academy.
3. Eligibility
3.1 Age Requirements
- You must be at least 13 years old to create an account
- Users between 13 and 18 must have parental consent
- Users under 18 should have parental supervision when using our services
3.2 Legal Capacity
By using our services, you represent and warrant that:
- You have the legal capacity to enter into binding agreements
- Your use of our services complies with all applicable laws
- You are not barred from using our services under UK or international law
- All information you provide is accurate and truthful
3.3 Geographic Restrictions
Our services are primarily intended for users in the United Kingdom, European Union, and other jurisdictions where legally permitted. We reserve the right to restrict access from certain locations.
4. Account Registration and Security
4.1 Account Creation
To access certain features, you must create an account by providing:
- Valid email address
- Secure password meeting our requirements
- Accurate personal information
- Agreement to these Terms and Privacy Policy
4.2 Account Security
You are responsible for:
- Maintaining the confidentiality of your login credentials
- All activities that occur under your account
- Immediately notifying us of any unauthorized access
- Using strong, unique passwords
4.3 Account Accuracy
You must provide accurate, current, and complete information and update your account information when necessary. False or misleading information may result in account termination.
Multiple Accounts: Users are limited to one account per person. Creating multiple accounts to circumvent restrictions or policies is prohibited.
5. Our Services
5.1 Educational Content
Atlaswise Academy provides:
- Online courses and training programs
- Interactive learning materials and resources
- Progress tracking and assessment tools
- Certificates of completion
- Community forums and student support
5.2 Service Availability
- We strive to provide 24/7 access to our Platform
- Scheduled maintenance may temporarily interrupt services
- We do not guarantee uninterrupted access
- Service availability may vary by location
5.3 Course Access
- Purchased courses typically provide lifetime access
- Some courses may have time-limited access as specified
- Access may be revoked for Terms violations
- Course content may be updated or modified
6. Payment Terms
6.1 Pricing and Fees
- Course prices are displayed in British Pounds (GBP)
- Prices may vary by location and applicable taxes
- We reserve the right to change prices with notice
- Special offers and discounts have specific terms
6.2 Payment Methods
We accept payment via:
- Major credit and debit cards
- PayPal and other digital payment services
- Bank transfers (for institutional purchases)
- Other payment methods as available
6.3 Billing and Charges
- Payment is due immediately upon course enrollment
- Subscription services are billed according to chosen plan
- Failed payments may result in service suspension
- You are responsible for all applicable taxes and fees
6.4 Auto-Renewal
For subscription services:
- Subscriptions automatically renew unless cancelled
- You can cancel anytime before the next billing cycle
- Cancellation takes effect at the end of the current period
- We will notify you before auto-renewal charges
7. Refund Policy
7.1 30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee for most courses, subject to the following conditions:
- Request must be made within 30 days of purchase
- Course completion must be less than 30%
- No certificate has been issued
- Refund request includes valid reason
7.2 Refund Exclusions
Refunds are not available for:
- Courses completed more than 30%
- Courses with issued certificates
- Subscription services (cancellation only)
- Promotional or heavily discounted courses
- Purchases made more than 30 days ago
7.3 Refund Process
- Contact our support team with refund request
- Provide order number and reason for refund
- Refunds processed within 5-10 business days
- Refunds issued to original payment method
Special Circumstances
We may consider refunds outside these terms for exceptional circumstances such as technical issues, medical emergencies, or course quality problems.
8. User Conduct and Prohibited Activities
8.1 Acceptable Use
You agree to use our services only for lawful purposes and in accordance with these Terms. You will:
- Respect other users and instructors
- Provide honest feedback and reviews
- Protect the confidentiality of course materials
- Follow community guidelines and policies
8.2 Prohibited Activities
You may not:
- Share Account Credentials: Allow others to use your account
- Distribute Content: Share, copy, or redistribute course materials
- Reverse Engineer: Attempt to access source code or proprietary technology
- Spam or Abuse: Send unsolicited communications or harass other users
- False Information: Provide fraudulent or misleading information
- Illegal Activities: Use our platform for any unlawful purpose
- System Interference: Attempt to disrupt or hack our systems
8.3 Community Standards
Our community is built on mutual respect. We prohibit:
- Harassment, discrimination, or hate speech
- Inappropriate or offensive content
- Commercial solicitation or spam
- False reviews or ratings manipulation
- Impersonation of others
8.4 Enforcement
Violations may result in:
- Warning or temporary account suspension
- Permanent account termination
- Loss of access to purchased content
- Legal action if necessary
9. Intellectual Property Rights
9.1 Our Content
All content on our Platform, including but not limited to:
- Course materials, videos, and text
- Software, code, and technical documentation
- Trademarks, logos, and branding
- Website design and user interface
is owned by Atlaswise Academy or our content partners and is protected by copyright, trademark, and other intellectual property laws.
9.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to:
- Access and view course content for personal educational use
- Download materials as specifically permitted
- Print materials for personal study purposes only
9.3 Restrictions
You may not:
- Reproduce, distribute, or publicly display our content
- Create derivative works based on our materials
- Use our content for commercial purposes
- Remove copyright or proprietary notices
- Transfer your license to others
9.4 DMCA Policy
We respect intellectual property rights and respond to valid DMCA takedown notices. If you believe your copyrighted work has been infringed, please contact us with:
- Description of the copyrighted work
- Location of the infringing material
- Your contact information
- Good faith belief statement
- Statement of accuracy and authority
10. User-Generated Content
10.1 Your Content
You may be able to submit content such as:
- Course reviews and ratings
- Forum posts and comments
- Assignment submissions
- Profile information and photos
10.2 Content License
By submitting content, you grant us a worldwide, royalty-free, perpetual license to:
- Display and distribute your content on our Platform
- Use your content for promotional purposes
- Modify or adapt content for technical requirements
- Allow other users to view and interact with your content
10.3 Content Standards
Your content must:
- Be original or properly licensed
- Comply with all applicable laws
- Respect others' rights and privacy
- Be relevant and appropriate
- Not contain harmful or malicious elements
10.4 Content Moderation
We reserve the right to:
- Review and moderate user-generated content
- Remove content that violates our policies
- Suspend accounts for repeated violations
- Use automated tools for content moderation
11. Certificates and Credentials
11.1 Certificate Issuance
Certificates are awarded upon:
- Successful completion of course requirements
- Meeting minimum passing scores
- Compliance with course policies
- Payment of all applicable fees
11.2 Certificate Validity
- Certificates are issued by Atlaswise Academy
- We are not an accredited educational institution
- Certificates are for professional development purposes
- Employers may have their own recognition policies
11.3 Certificate Revocation
We may revoke certificates if:
- Course completion was achieved through fraudulent means
- Terms and conditions were violated
- Academic misconduct is discovered
- Technical errors in issuance are identified
Professional Recognition: While our certificates demonstrate knowledge and skills acquisition, professional recognition depends on industry standards and employer policies. We recommend checking with relevant professional bodies regarding certificate acceptance.
12. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.